Mission’s Johnson Drive has another new business that is already drawing customer through the doors in its first few days open.
Mission Repair Express is a computer repair business that has expanded beyond its origins of working on Apple products. It is still Apple-centric, says owner Ryan After, and more focused on hardware than software, but it now takes on handheld electronics and desktops of any manufacturer and will even work on game consoles. “We will do it all for any computer,” After says. “We do a lot of cracked glass, but will do anything.” A large portion of the business is still in cell phones and tablets.
The 5604 Johnson Drive store is not Arter’s first foray into the business. He already has a thriving mail-in repair business that brings in several thousand customers each month and a storefront in Olathe. The Johnson Drive store is full service with its own technicians on site and can offer some repairs while the customer waits. Arter’s business card offers same day iPhone, iPad, iPod samrtphone, tablet and laptop repairs. Diagnosis is free. He works on out of warranty products, but offers a warranty for his work that means a customer never pays full price again on the same device.
His entrance into the repair business stretches back to 1994 helping his father with monitor and disc repair. He became more involved with Apple products and in 2001 someone asked about an iPod repair. By 2004, he was in business for himself and a pioneer with the mail-in service. In 2008, the Olathe location opened. Now, his daughter, Tayler, works with him.
Arter says two of his employees – he now has 24 in the business – who live in the area encouraged him to open the store on Johnson Drive to serve this area. “We are planting roots here,” Arter says. “You can reach me anytime. We are customer service oriented. We do what we say we are going to do.”
A ribbon-cutting for the new store will be held at 4:30 p.m. Tuesday afternoon with the Northeast Johnson County Chamber of Commerce. Parking for the ceremony will be available on the north side of Johnson Drive, as well as in the municipal lot on Outlook between Johnson Drive and Martway.